At Remotix Solutions Limited, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services, visit our website, or engage with us through any other means.

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1. Information We Collect

We collect and process personal information to provide you with our services and enhance your experience. This includes:

• Contact Information: Name, email address, phone number, and mailing address.

• Financial Information: Payment details and billing information, as necessary to process transactions.

• Service-Related Information: Information related to the software, hardware, or financial services we provide.

• Technical Information: Data from website interactions, IP addresses, browser type, device information, and cookies to optimize website functionality.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To deliver and manage our consultation, financial services, software, support, and hardware offerings.

• Customer Support: To respond to your inquiries, provide training, and support you with installation and troubleshooting.

• Billing and Payment Processing: To facilitate transactions and manage your account.

• Improving Our Services: To analyze usage and make enhancements to our products, website, and support.

• Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with third parties under the following circumstances:

• Service Providers: Trusted partners who assist us with services such as payment processing, data analysis, and email communications.

• Legal Requirements: To comply with legal obligations or to protect our rights, property, or safety, or that of our clients or others.

4. Data Security

We implement various security measures, including encryption, access controls, and regular audits, to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to keep your information secure, no system is entirely foolproof.

5. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Privacy Choices

• Access and Correction: You have the right to access, update, or correct your personal information.

• Marketing Preferences: You can opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.

• Cookies: You can manage cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Remotix Solutions Limited
Email: info@remotixkenya.com
Phone:+254713466848